Keep the Game Going—Maintenance That Pays for Itself
Your machines only generate revenue when they’re operational. That’s why Peak Entertainment offers full-service maintenance and technical support, so you never miss out on revenue because of downtime.
Whether it's a flickering screen, a stuck button, or a deeper software glitch, our team is on call and in your corner.
What’s Included in
Our Support Packages
24/7 Technical Support
Something wrong at 11 p.m. on a Friday? No worries. Our support line is available anytime because we know your busiest hours aren’t 9 to 5.
Scheduled Preventive Maintenance
Regular service checks help catch small issues before they become big problems. Our team comes out to clean, calibrate, and inspect your machines every 5-10 days, depending on traffic flow.
Remote Diagnostics & Fixes
Many issues don’t even require a visit. We can resolve software glitches and connectivity problems remotely, getting you back in business faster.
On-Site Repairs & Spare Parts
When a hands-on fix is needed, our technicians arrive with all the tools and parts they need to resolve the issue on the spot—no waiting, no outsourcing.
Performance Logs & Reporting
We track repair history, machine performance, and uptime to help you plan smarter—and see the ROI in your service plan.
Why Regular
MaintenanceMatters
Minimises machine downtime
Minimises machine downtime
Increases machine lifespan
Increases machine lifespan
Improves player experience
Improves player experience
Protects your revenue stream
Protects your revenue stream
Ensures compliance and game fairness
Ensures compliance and game fairness
Frequently asked
questions
How often should gaming machines be serviced?
How often should gaming machines be serviced?
What types of issues can you fix remotely?
What types of issues can you fix remotely?
Do I need to be under contract to request support?
Do I need to be under contract to request support?
What if my machine needs a part replaced?
What if my machine needs a part replaced?
Contact
(+1) 855-484-1400
contact@peakentertainment.com
sales@peakentertainment.com
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