Customer Training & Onboarding
We don’t just deliver machines; we deliver confidence.
At Peak Entertainment, we believe your success begins the moment our machines hit the floor. That’s why we offer dedicated customer training and onboarding services—because getting started should feel exciting, not overwhelming.
Whether you’re new to the skill-based gaming industry or expanding your current setup, our goal is to ensure your staff feels empowered, informed, and ready to engage your players from day one.
What Our
Onboarding Covers
Machine Operation
Learn the ins and outs of gameplay, settings, and controls.
Troubleshooting Basics
Know how to identify and solve common tech issues.
Revenue Tracking:
Get familiar with our performance dashboards and reporting tools.
Compliance and Best Practices:
Understand responsible gaming policies and local regulations.
Player Engagement Tips:
Boost play rates with smart customer interaction tactics.
Dedicated Support:
We offer ongoing support with proactive check-ins, and quick access to resources for your success.
Why Regular
TrainingMatters
Gain a smooth setup:
Gain a smooth setup:
Our comprehensive onboarding ensures a seamless start.
Regulation Experts
Regulation Experts
Your staff will feel confident, informed, and ready to go.
Minimize missed revenue:
Minimize missed revenue:
Proper training helps you avoid downtime and maximize earnings.
Boost player satisfaction:
Boost player satisfaction:
A knowledgeable team leads to a better player experience.
Get maximum ROI:
Get maximum ROI:
Your investment pays off with a well-trained, efficient operation.
From set-up to success:
From set-up to success:
A smooth setup and expert team prevent downtime and maximize ROI from day one.
Why It Matters
Machines are an investment. Training is the return.
Without proper onboarding, you risk downtime, confused staff, and missed revenue. With Peak Entertainment, you gain a smooth setup, a confident team, and maximum ROI from day one.
Frequently asked
questions
Is marketing support included with Peak Entertainment?
Is marketing support included with Peak Entertainment?
Can I request custom flyers or graphics for my store?
Can I request custom flyers or graphics for my store?
Do you help promote special events?
Do you help promote special events?
What if I don’t have social media?
What if I don’t have social media?
How often do you update marketing materials?
How often do you update marketing materials?
Contact
(+1) 855-484-1400
contact@peakentertainment.com
sales@peakentertainment.com
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